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Thread: Long time to process order on RunCore.com




  1. #1
    Join Date
    Oct 2009
    Location
    US
    Posts
    5

    Angry Long time to process order on RunCore.com

    I know this is a tech support forum but I just can't contact with the sale department! I sent multiple email with NO reply!

    I placed an order on the 23th, I got a email saying I will get a order number in 24hours. It has been over 150 hours now but I am still waiting. I try sending emails but I get no answer.

    Can I know what's the status?? I will go somewhere else if you don't want to sell it.

    Thank you,

  2. #2
    Join Date
    Oct 2009
    Location
    HZ
    Posts
    5

    Default Re: Long time to process order on RunCore.com

    Hi RayYung

    Sorry to know that... may I know where are you located or have you tried to contact the local reseller? for simple you could give me an e-mail indicating the P/N & qty of the SSD you are interested, pls mail to ashley@runcore.com

    Thanks

    Ashley

  3. #3
    Join Date
    Oct 2009
    Location
    US
    Posts
    5

    Default Re: Long time to process order on RunCore.com

    Quote Originally Posted by ashley0909 View Post
    Hi RayYung

    Sorry to know that... may I know where are you located or have you tried to contact the local reseller? for simple you could give me an e-mail indicating the P/N & qty of the SSD you are interested, pls mail to ashley@runcore.com

    Thanks

    Ashley
    Ashley,
    I forwarded the original receipt to your email. I appreciate if you can follow up. I really need that drive.
    Thank you,

  4. #4
    Join Date
    Oct 2009
    Location
    US
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    Exclamation Re: Long time to process order on RunCore.com

    Any update on my order????

  5. #5
    Join Date
    Oct 2009
    Location
    HZ
    Posts
    5

    Default Re: Long time to process order on RunCore.com

    Hi Ray,

    I tried to contact the local reseller in U.S, but as if the parts you ordered is out of stock at present... I'll get him link you ASAP

  6. #6
    Join Date
    Oct 2009
    Location
    US
    Posts
    5

    Default Re: Long time to process order on RunCore.com

    Who is the local reseller and how do I contact them?

    Thx,

  7. #7
    Join Date
    Oct 2009
    Location
    HZ
    Posts
    5

    Default Re: Long time to process order on RunCore.com

    I wrote a mail to your mail-box pls check

  8. #8
    Join Date
    Nov 2009
    Location
    Australia
    Posts
    9

    Exclamation Re: Long time to process order on RunCore.com

    Hi

    Can I get some advice to when I expect the order to be processed, it was placed over 24 hours ago and still only a order receipt and no confirmation as yet.

    Garry

  9. #9
    Join Date
    Oct 2009
    Location
    HZ
    Posts
    5

    Default Re: Long time to process order on RunCore.com

    May I have your e-mail address?

  10. #10
    Join Date
    Nov 2009
    Location
    Australia
    Posts
    9

    Default Re: Long time to process order on RunCore.com

    Hi Ashley

    Sent an email with details to your email address.

    Thanks

    Garry

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