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Thread: Help with determining correct firmware.




  1. #1
    Join Date
    May 2009
    Posts
    20

    Default Help with determining correct firmware.

    I have these drives:

    128Gb Pro IV

    PN: IM28GCS216

    I know the Runcore documentation says it is Samsung M-Die, but how are you supposed to decide which one ?

    Here is the error I get with either IM2816 or IM2808

    [ERROR] DMA INVALID DEVICE
    [ERROR]FIRMWARE CUSTOMER TYPE READ FAIL
    INVALID SSD

    Anybody ?

  2. #2
    Join Date
    May 2009
    Posts
    20

    Default Re: Help with determining correct firmware.

    C'mon Runcore support ! Do you even read these ? This is YOUR support forum, the place where YOU support your customers. How many days does it take for you to respond ?

  3. #3
    Join Date
    Oct 2009
    Location
    CN
    Posts
    172

    Default Re: Help with determining correct firmware.

    Dear Randy,

    Sorry for the delay.
    Can you leave your email to me? I will send the firmware to you directly.

  4. #4
    Join Date
    Oct 2009
    Location
    Tokyo
    Posts
    13

    Default Re: Help with determining correct firmware.

    From my experence, your Flash is Samsung Mdie.

  5. #5
    Join Date
    May 2009
    Posts
    20

    Default Re: Help with determining correct firmware.

    Quote Originally Posted by RunCore Tech_Support View Post
    Dear Randy,

    Sorry for the delay.
    Can you leave your email to me? I will send the firmware to you directly.
    Where am I supposed to leave my email address ? Here in the open forum ?

    Just give me a link to download it.
    Last edited by Randy2; 04-06-2010 at 11:56 PM.

  6. #6
    Join Date
    May 2009
    Posts
    20

    Default Re: Help with determining correct firmware.

    [QUOTE=Randy2;350233]Where am I supposed to leave my email address ? Here in the open forum ?

    I just PM'd you my email address.

  7. #7
    Join Date
    May 2009
    Posts
    20

    Default Re: Help with determining correct firmware.

    Must be Runcore Support doesn't read the PM's either. Still no reply or email.

  8. #8
    Join Date
    Jun 2009
    Posts
    36

    Default Re: Help with determining correct firmware.

    Quote Originally Posted by Randy2 View Post
    Must be Runcore Support doesn't read the PM's either. Still no reply or email.
    support@runcore.com
    There should be the other sloution.

  9. #9
    Join Date
    May 2009
    Posts
    20

    Default Re: Help with determining correct firmware.

    Still waiting.................................

  10. #10
    Join Date
    Apr 2010
    Location
    Huntsville
    Posts
    1

    Default Re: Help with determining correct firmware.

    I have a similar problem:

    1.8" Pro IV PATA ZIF 128 (RCP-IV-ZA1828-C)
    PN 1032800
    currently at firmware 1571
    I believe it should be an 8 pc Samsung Mdie

    But running IM2808 for either 1819 or for 1916 gives invalid SSD error

    any help/advice/links to correct firmware update will be greatly appreciated

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