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Thread: ASUS Radeon 9600XT




  1. #1

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    I sent this to ASUS Tech Support:
    =============================================
    1) The video card's nominal settings leave my monitor too dark:

    I have 2 computers set up on one Monitor/Mouse/Keyboard
    combination using an electronic switch. With my new machine
    the screen is too dark. With my old machine the brightness is
    just fine.

    2) The video card's nominal settings leave my games too dark:

    Increasing the gamma, brightness, and lowering the contrast
    (of the display using your card's controls), still has no affect on
    the game. This is worng. I had a PNY GeForce 3 Ti500 card before
    and any display changes were also made *IN* the game.

    I suspect your card does not have the proper drivers for my
    monitor nor the games (if that should even be a separate
    issue). As an example of the games I play, I play Quake 3
    Arena, and Planetside. I have downloaded [and installed]
    all the latest patches for the games.

    BTW, the old computer is using a 3dfx video card and the screen,
    as I said above, is just fine - proper brightness and all that. So it
    is not the monitor. Also, I shouldn't be having this kind of trouble
    with a brand new mid-range card. I am begining to think that I
    should buy a PNY mid-range GeForce card in order to fix the
    problem.

    Finally, another issue, which I just remembered, is that the card
    does not display the proper aspect ratio for my Q3A game! This is
    terribly annoying since the games own commands are ineffective
    against your ... card.

    I hope this issue can be resolved before I decide to "fix" the
    problem by returning your card and buying one that works.
    =============================================

    They replied with a patchwork quilt of other emails I received from
    them over the years. It is apparently a bot that decides which responses to throw into the reply.

    I'm fed up with ASUS, with the card, with ASUS, and with anything that has the letters 'A' 'S' or 'U' in them.

    So I came here in the hope that you guys can help me get this stupid freaking annoying card to work right. PS: when I mentioned I bought the card some of the posters here said it is a good card. Could you please show me how?

    tia,
    -sweet

    Windows XP Pro
    Intel P4 3.00GHz 800 FSB (no o/c yet )
    ASUS P4P800
    Twin 512MB Corsair XMS DDR 400
    2x80GB Seagate SATA as RAID 0 160GB
    ASUS Radeon 9600XT
    LG CD/DVD
    Adaptec 2940UW Pro Host Adapter
    Plextor 12Plex (Read CD)
    Plextor PleXWriter (Write CD)
    Enermax 460W PSU
    Lian-Li PC-61 case
    Linksys 4-port cable router model: BEFSR41
    USB 2.0 Enclosure (to be bought)
    ______________________________________________
    http://www.angelfire.com/ny5/jbc33/

  2. #2
    Join Date
    Jul 2003
    Posts
    1,393

    Default

    First, ASUS is good company, Second, did you uninstall previous drivers from your previous video card?, third, what drivers are you using?
    CPU: Opteron 165 @ 311x9 - 2817.8 mhz - 1.47v
    Mobo: Abit KN8-SLI
    RAM: 2x512 Crucial Ballistic Tracers500 @ 202 mhz 2-2-2-5 T1
    GFX: Asus EAX1950pro @ 648/1408
    PSU: Thermaltake 500w
    SC: Audigy 2 zs
    LCD: 22' Samsung 225bw
    Speakers: Klipsch ProMedia 5.1 Ultra
    Mouse: Logitech G5

  3. #3
    Join Date
    Dec 2003
    Posts
    3

    Default

    Thats what all companies are like. When I got an ati 8500le I couldnt use a refresh rate above 60hz for any resolution over 1024, on my TNT2 I didnt have that problem. I emailed ATI and they told me my monitor doesnt support the higher refresh rates even though I just told them that I didnt have the problem on my TNT2 (I found out how to fix the problem with no help from them, I have to force a refresh rate in the monitor attributes settings). You arent going to find tech support usefull for any real problem unless its some hugely rich company that can hire real profesionals like Microsoft tech support.

    Chances are its not ASUS, its ATI's drivers not supporting your monitor. Cant you just increase the brightness on the monitor? As long as it didnt lower the contrast then colors should be just as rich as they were before.

  4. #4

    Default

    Quote Originally Posted by AsianBatman
    First, ASUS is good company, Second, did you uninstall previous drivers from your previous video card?, third, what drivers are you using?
    I have tried everything. It's probably that my monitor is a Komodo and that it is also an "old" model. (K73P is not listed on their site.)

    Could it be that the GeF3 card is "old" enough to handle this monitor and the 9600XT is not?? B/c I have a 3dfx card in the old machine (I have a KVM switch connecting both machines to the same monitor.) and the monitor is bright.

    Also, ASUS has no tech support worth squat-diddely. If that's a "good company" then I am Ted Turner and am going to buy ASUS and install LIVE PERSONNEL as tech support... at least in my email replies to my customers.

    Also, if they are so good, then why did the PNY GeF3 Ti500 card work so well, while the ASUS card is giving me problems?

    Also, if they are so good, why did their BIOS Upgrade stop recognizing their own mb RAID? Their reply? "The BIOS should not be upgraded unless it needs to be." WHAT?!?
    1) It's *their* mb
    2) It's *their* RAID
    3) It's *their* BIOS Upgrade program...

    I am beginning to think that ASUS is slipping. Their rep means nothing to me now.

    -sweet

    Windows XP Pro
    Intel P4 3.00GHz 800 FSB (no o/c yet )
    ASUS P4P800
    Twin 512MB Corsair XMS DDR 400
    2x80GB Seagate SATA as RAID 0 160GB
    ASUS Radeon 9600XT
    LG CD/DVD
    Adaptec 2940UW Pro Host Adapter
    Plextor 12Plex (Read CD)
    Plextor PleXWriter (Write CD)
    Enermax 460W PSU
    Lian-Li PC-61 case
    Linksys 4-port cable router model: BEFSR41
    ______________________________________________
    http://www.angelfire.com/ny5/jbc33/

  5. #5

    Default

    Quote Originally Posted by mrblah
    Thats what all companies are like. When I got an ati 8500le I couldnt use a refresh rate above 60hz for any resolution over 1024, on my TNT2 I didnt have that problem. I emailed ATI and they told me my monitor doesnt support the higher refresh rates even though I just told them that I didnt have the problem on my TNT2 (I found out how to fix the problem with no help from them, I have to force a refresh rate in the monitor attributes settings). You arent going to find tech support usefull for any real problem unless its some hugely rich company that can hire real profesionals like Microsoft tech support.

    Chances are its not ASUS, its ATI's drivers not supporting your monitor. Cant you just increase the brightness on the monitor? As long as it didnt lower the contrast then colors should be just as rich as they were before.
    I think you are right. Maybe it is that all companies blow off their customers. I guess I was really spoiled by the phenominal tech support I got from MonarchComputer.com.

    The monitor is a Komodo K73P which I bought 6 years ago. I went to their site and it isn't listed any more. I emailed them and they haven't replied yet - it's been 2 weeks and I've given up on them.

    -sweet

    Windows XP Pro
    Intel P4 3.00GHz 800 FSB (no o/c yet )
    ASUS P4P800
    Twin 512MB Corsair XMS DDR 400
    2x80GB Seagate SATA as RAID 0 160GB
    ASUS Radeon 9600XT
    LG CD/DVD
    Adaptec 2940UW Pro Host Adapter
    Plextor 12Plex (Read CD)
    Plextor PleXWriter (Write CD)
    Enermax 460W PSU
    Lian-Li PC-61 case
    Linksys 4-port cable router model: BEFSR41
    USB 2.0 enclosure (to be bought)
    ______________________________________________
    http://www.angelfire.com/ny5/jbc33/

  6. #6
    Join Date
    Nov 2001
    Location
    New England Highlands, Australia
    Posts
    21,907

    Default

    The monitor bein' 6yrs old makes it ancient but goin' into the display properties and makin' brightness adjustments there will fix ya prob.

  7. #7

    Default

    Quote Originally Posted by Wiggo
    The monitor bein' 6yrs old makes it ancient but goin' into the display properties and makin' brightness adjustments there will fix ya prob.
    LOL! I tried that. I tried it so many times it knows me by name! hehehe :)

    Just before this though I tried Q3A again after making the monitor extra bright. I got the same result - *neither* card adjusts the brightness of the game.

    This seems like it's the game's inability to be affected by ANY video card?? Very weird.

    I'm going to close this thread if no one suggests a better monitor.

    thx for all ur help guys...

    -sweet

    Windows XP Pro
    Intel P4 3.00GHz 800 FSB (no o/c yet )
    ASUS P4P800
    Twin 512MB Corsair XMS DDR 400
    2x80GB Seagate SATA as RAID 0 160GB
    ASUS Radeon 9600XT
    LG CD/DVD
    Adaptec 2940UW Pro Host Adapter
    Plextor 12Plex (Read CD)
    Plextor PleXWriter (Write CD)
    Enermax 460W PSU
    Lian-Li PC-61 case
    Linksys 4-port cable router model: BEFSR41
    USB 2.0 enclosure (to be bought)
    ______________________________________________
    http://www.angelfire.com/ny5/jbc33/
    - sweet
    ____________________________________________
    my faith

  8. #8
    Join Date
    Nov 2001
    Location
    New England Highlands, Australia
    Posts
    21,907

    Default

    I'm usin' two 2yr old 17" Diamond View monitors with my R9600P and there's no difference in brightness between them and the two that are attached to my GF4 Ti4200 VIVO.

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