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Thread: XP Start Up Problem




  1. #1
    Join Date
    May 2003
    Posts
    11

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    Please help, I've had a problem with XP start up. After POST it goes to the XP start screen and then a BSOD appears which says "system32\drivers\NTFS.sys is missing." "You can repair this file by starting windows setup using the original cd rom, select r to start repair."

    This I did and chose CHKDSK /r however 46% into the check it failed saying it had encountered major errors on the disk. I then tried to use FIXBOOT which didn't do anything I could see. I then used the XP eqivalent to FDISK and it brought up my partition C: but said that the file system was unknown, when it should have recognised it as NTFS. (XP has been running using NFTS for a couple of weeks.)

    Are there any other commandlines i could use to fix this problem or as I suspect after what CHKDSK informed me my HDD is in the process of failure?

    Any help appreciated.

  2. #2
    Join Date
    Nov 2001
    Location
    New England Highlands, Australia
    Posts
    21,907

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    Go to the manufacturer's website of ya hard drive and download their diagnostic tools to test the drive.

  3. #3
    Join Date
    Jul 2002
    Location
    Canberra, Australia
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    1,158

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    Sounds like you've suffered some sort of drive/file corruption. DO as Wiggo says, and if your drive is physically OK then you may need to reformat (recommend a low-level format) and reinstall Windows.

    Basically if your security descriptors are corrupted - which this sounds like - then you probably won't be able to recover your drive contents as Windows won't allow you access to it. That's the increased security with NTFS.

  4. #4
    Join Date
    May 2003
    Posts
    11

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    Thanks for the help before i start dianogstics, low level format how do I go about doing one of them?

    I'm assuming that its different to just a normal everyday format of your HDD (high level format).

  5. #5
    Join Date
    Dec 2002
    Location
    caves of bedrock
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    3,129

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    most of the drive manufacturer's have utilities to perform low level format on their websites.
    if you use a seagate disk you should download DiskWizard Starter Edition .
    it has two kind of formats...one is quick and another one is slow. slow one is low level format.
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