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Thread: Problem with intalling new sound card in XP




  1. #1
    Join Date
    Mar 2002
    Posts
    8

    Default

    Hi everyone!
    I just purchased a brand new Hercules Muse XL sound card. When the techs
    from the shop where I purchased it
    tried to install it Windows XP refused to recognise it. Initially I was
    going to buy Soundblaster Live 5.1 and they tried installing that card too
    but were faced with the same problem. They told me that XP doesn't like new
    hardware to be added to the system. (WHAAAT?!?!?) So they suggested I go
    home and try to find something on the Net and if it still doesn't work I'll
    have to reinstall my XP. I'm really not happy about this solutions and
    that's why I'm looking for some help on this newsgroup. Here is my setup:
    Abit KR7A Motherboard
    AMD XP 1600+
    256 DDR RAM
    Hercules Muse XL soundcard
    LG CD/DVD drive
    Seagate 40Gig HDD

    Any help or suggestions will be appreciated.
    Cheers.

  2. #2
    Join Date
    Nov 2001
    Location
    New England Highlands, Australia
    Posts
    21,907

    Default

    Ya not gettin' much help here I've noticed and as it's got to do with Win XP so I'll move this to that forum and see if ya get a better deal there. :smokin:
    <center>:cheers:</center>

  3. #3
    Join Date
    Feb 2002
    Posts
    36

    Default

    Dunno if this will help ya much but try this page
    http://www.hercules-uk.com/drivers/a...nd_Muse_XL.asp

    or
    http://nl.hercules.com/products_inde...use&s=features

    I hope this helps :)

    I will keep looking for some drivers...

  4. #4
    Join Date
    Mar 2002
    Posts
    19

    Default

    These sites are not much of a help. I downloaded the latest XP drivers from Autralian mirrora and have tried numerous things (like taking out all PCI devices, swaping PCI slots, playing with BIOS). Nothing seems to work. I know it is difficult to give advice without seeing the setup (both software and hardware) but I need help and anyone who can help me will be...will be...a very good person!

  5. #5
    Join Date
    Nov 2001
    Location
    Bendigo Australia
    Posts
    1,788

    Default

    need more info.

    Does it show up in device manager? (probably with a red cross or yellow thingy)

    is it XP pro?

    do u have the updates from MS installed


    Are you running the latest bios on your motherboard

    does your motherboard have onbaord sound and have u disabled it

  6. #6
    Join Date
    Nov 2001
    Location
    Bendigo Australia
    Posts
    1,788

    Default

    you should be on bios 6n since the last 2 updatews fixed problems with pci cards

  7. #7
    Join Date
    Mar 2002
    Posts
    8

    Default

    Here is more infor about my current setup.
    I regulaly (since i got my box and installed XP PRO) do Windows Update. So I guess that's not the problem (unless these updates cause my greif). I'll check what version of BIOS I have and will download the latest from ABIT website.
    Now to my Hardware device manager. In Other devices I have "Multimedia Audio Controller" which has a yellow exclamation sign and in properties it says that
    "This device is not configured correctly. (Code 1)"
    Location: PCI Slot 1 (PCI bus 0, device 16, function 0)

  8. #8
    Join Date
    Nov 2001
    Location
    New England Highlands, Australia
    Posts
    21,907

    Default

    Do ya have it in the 1st PCI slot? :?:

  9. #9
    Join Date
    Mar 2002
    Posts
    8

    Default

    Yes, Right now I have it in PCI1.
    I have no other card on my PCI slots.
    I had Network card installed in PCI 1 but I removed it and put Soundcard in (this was done on advice of one of my friends).
    Here is a screen capture of my device manager<br>
    <img src="http://home.iprimus.com.au/ouretski/Hardware.jpg">

  10. #10
    Join Date
    Nov 2001
    Location
    New England Highlands, Australia
    Posts
    21,907

    Default

    Rule 1 is never to use that PCI slot as it in most cases share with the AGP slot so move it into one of the other ones. :smokin:
    <center>:cheers:</center>

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