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Thread: Cannot access secure sites.




  1. #1
    Join Date
    Sep 2002
    Posts
    78

    Default

    Help,

    In the last few days I've found it impssible to access the login pages for sites like Banks, Airlines etc, in fact any page that requires password entry to open.

    I can get to the Homepage, but as soon as I attempt to enter the logon page I get the "this page can not be displayed" message.
    I cannot access the windows update page either.

    I've used the Microsoft "Mydoom" check and fix file and it reports Mydoom is not present

    Can anyone help please?

  2. #2
    Join Date
    Sep 2002
    Posts
    78

    Default

    Sorry, I forgot to mention, I'm using XP Pro.

  3. #3
    Join Date
    Dec 2002
    Posts
    4,246

    Default

    since you didn't specify, I'm going to assume you are using IE. If that's the case, what are your security settings? (Internet Options\Security)

    you could also try an alternative browser (such as firefox, link in sig) and see if you still have problems connecting to these sites :)
    I've gone too far and need to move on!

  4. #4
    Join Date
    Sep 2002
    Posts
    78

    Default

    Thanks Bubba,

    Security settings are default with the setting on Medium.

  5. #5
    Join Date
    Nov 2001
    Posts
    4,723

    Default

    http://windows-help.net/WindowsXP/troub-10.html

    some good help on that page.


    That page also links to a site which verifies your ability to connect to secure sites.

    I'm happy to report FireFox passed with flying colors :D
    The reason a diamond shines so brightly is because it has many facets which reflect light.

  6. #6
    Join Date
    Sep 2002
    Posts
    78

    Default

    Thanks Mr C,

    I checked my Norton Personal Firewall 2003, 6.0 and noticed it was inoperable so I uninstalled it.....Still no access.

    I then went to this page you recommended....

    http://windows-help.net/WindowsXP/troub-10.html

    Followed their instructions and "BINGO", back in business.

    I'm still cogitating whether to reload the "Norton Personal Firewall."its the first time I've had probs with it since I installed it about a year ago , what do you guys think?

    Thanks again to you all.
    Regards
    Al

  7. #7
    Join Date
    Nov 2001
    Posts
    4,723

    Default

    Quote Originally Posted by allie
    , what do you guys think?
    Norton has been an issue for some people, while others have had no problems.

    Seems to me the majority of folks around here are quite happy with the free offerings from Sygate
    or ZoneAlarm
    I've used both at different times with much satisfaction.
    The reason a diamond shines so brightly is because it has many facets which reflect light.

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