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Thread: Windows xp home ed having problem with Help and Support




  1. #1
    Join Date
    Mar 2004
    Posts
    1

    Default

    I am using windows xp and having a problem with the help and support program. Apparently there is an overview window associated with this program that is used whenever you click on the help button while in any program being used in windows. My problem:

    Anytime I am using a program from minesweeper to office, I keep getting this overview window popping up. It pops up repeatedly even after being closed. I do not know why or how this program is doing this. I have tried to disable the help and support without any success in stopping the overview window. Any suggestions?

    thanks

  2. #2
    Join Date
    Nov 2001
    Posts
    4,723

    Default

    Have you kept up with the cumulative patches for Internet Explorer?

    If so, perhaps this may help;
    http://www.microsoft.com/downloads/d...DisplayLang=en


    Then again, that might be a shot in the dark - won't hurt to try though.

    more info at;
    http://support.microsoft.com/default...b;en-us;811630
    The reason a diamond shines so brightly is because it has many facets which reflect light.

  3. #3
    Join Date
    Feb 2003
    Posts
    5

    Default

    Another possibility is you have a bunch of spyware on your computer, you can download Ad Aware and clean out your system if that is the case www.lavasoftusa.com

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