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Thread: why wont remote assistance work?




  1. #1
    Join Date
    Sep 2002
    Posts
    99

    Default why wont remote assistance work?

    we both have msn v6.2 when she tries to ask me for remote assistance., it fails.

    whats up with that?

    is there another program from some other vendor that will work better.

    thnx.

  2. #2

    Default Re: why wont remote assistance work?

    Quote Originally Posted by lexsis
    is there another program from some other vendor that will work better.
    tightVNC
    #

  3. #3
    Join Date
    Nov 2003
    Location
    Minnesota, United States
    Posts
    4,543

    Default Re: why wont remote assistance work?

    Quite possible it's a firewall problem. Also possible that one of you disabled it. I wouldn't use it, anyway. I always disable it on any system I work on. It's not exactly a great security feature.

  4. #4
    Join Date
    Sep 2002
    Posts
    99

    Default Re: why wont remote assistance work?

    Quote Originally Posted by Yawgm0th
    Quite possible it's a firewall problem. Also possible that one of you disabled it. I wouldn't use it, anyway. I always disable it on any system I work on. It's not exactly a great security feature.
    firewalls was the first thing I turned off, mine and walked her through hers.

    you said its not exactly a great security feature? the firewall in xp home is no good?

  5. #5
    Join Date
    Nov 2003
    Location
    Minnesota, United States
    Posts
    4,543

    Default Re: why wont remote assistance work?

    I was referring to Remote Assistance...

  6. #6
    Join Date
    Sep 2002
    Posts
    99

    Default Re: why wont remote assistance work?

    Quote Originally Posted by Yawgm0th
    I was referring to Remote Assistance...
    oh, ok. thanks for the info.

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