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Thread: The InstallShield Engine (iKernel.exe) could not be launched.




  1. #1
    Join Date
    Aug 2005
    Posts
    3

    Default The InstallShield Engine (iKernel.exe) could not be launched.

    So im trying to install some software for my MP3 player but every time it starts the installation i get this error -

    "The InstallShield Engine (iKernel.exe) could not be launched.

    The RPC server is unavailable."

    I've googled it and got some ideas about Dcom service being turned off so i did service.msc and it wasnt there so now im totally stumped, any ideas? thank you!

  2. #2
    Join Date
    Nov 2003
    Location
    Minnesota, United States
    Posts
    4,543

    Default Re: The InstallShield Engine (iKernel.exe) could not be launched.

    How about you start by telling us what version of Windows you're running, as well as what MP3 player it is?

  3. #3
    Join Date
    Aug 2005
    Posts
    3

    Default Re: The InstallShield Engine (iKernel.exe) could not be launched.

    Sorry, im on XP Pro and its the sony Sonic Stage software

  4. #4
    Join Date
    Nov 2003
    Location
    Minnesota, United States
    Posts
    4,543

    Default Re: The InstallShield Engine (iKernel.exe) could not be launched.

    What service pack for XP do you have installed? Also, have you done any sort of performance tweaking?

    Also, download, run, and post a log of HijackThis, which is linked in my signature.

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