Since I list WinXP tweaks at my website, I regularly revceive Emails from visitors asking for help with their systems. Usually I can lend a hand, but this one has me stumped, particularaly because it's not possible to duplicate the problem.

It seems this fellow has lost the ability to place a picture by his name on the start menu. Neither double-clicking the area where it's supposed to appear nor going through the steps via the Control Panel will produce an imagenext to his user name.

While this is not a major WinXP issue and the solution will benefit almost no one, help would certainly be appreciated. Does anyone have a solution, know what associations might be in need of repair or where this feature dwells in the registry?

Thanks in advance for any suggestions!