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Thread: Installing SP1 Setup Error




  1. #1
    Join Date
    Sep 2002
    Posts
    1

    Default

    Hello, when I try installing service pack 1 I get this message


    The core system file (kernel) used to start this computer is not a Microsoft Windows File. The Service Pack will not be installed. For more information see Knowledge Base acticle Q327101 at http://support.microsoft.com

    anyone know what to do let me know

    I got StyleXp installed and maybe thats the problem?

  2. #2
    Join Date
    Nov 2001
    Location
    Bendigo Australia
    Posts
    1,788

    Default

    yeah sounds like stylexp is causing the problem

    RESOLUTION
    To resolve this problem, follow these steps:
    Click OK to close the error message.
    Use Add or Remove Programs in Control Panel to remove the program that customizes the start-up graphics.
    Restart your computer, and then try to install SP1 again. If the problem persists, go to step 4.
    On the desktop, right-click My Computer, and then click Properties.
    Click the Advanced tab, and then click Settings under Startup and Recovery.
    Under System Startup, click Edit.

    The Boot.ini file opens in Notepad.
    Locate and then delete the /KERNEL= switch.
    Save and then close the Boot.ini file.
    Restart your computer.
    Try to install Windows XP SP1.

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