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Thread: Cryptographic service?!




  1. #1
    Join Date
    Sep 2002
    Posts
    3

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    When running the SP1-update and it starts installing, I get the error message: "Setup could not verify the integrity of the file Update.inf. Make sure the Cryptographic service is running on this computer."

    If I press OK, I'm thrown out of the upgrade-progress.

    Anybody had problems with this? Any solutions?!

    Vitor

  2. #2
    Join Date
    Feb 2002
    Posts
    757

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    got start menu _> "run..." and type in "compmgmt.msc" and hit enter, that will run the computer management program, in the list on the left hand side expand "services and applications" and click on services when it displays, in the right hand side of the window find cryptographic services and make sure its running, if it isnt goto its properties by double clicking it and set its startup type to automatic then clcik the start button to start it.
    <img src="http://www.tweaktown.com/files/seti.php?email=donaldts@netspace.net.au">

  3. #3
    Join Date
    Sep 2002
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    37

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    TRy and restart, I had it happen too.......

  4. #4
    Join Date
    Sep 2002
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    3

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    Just to be clear guys: the service is running, I've restarted it and I still get the same error message.

  5. #5
    Join Date
    Sep 2002
    Posts
    4

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    After Agreeing the terms the SP1 is checking the system and after a few seconds I receive the following message:
    "Setup could not verify the integrity of the file Update.inf. Make sure the Cryptographic service is running on this computer."

    I did restart the service and tried to reinstall but no go on my machine...

    Hlp

  6. #6
    Join Date
    Sep 2002
    Posts
    2

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    I have the same problem but no answers !!

  7. #7
    Join Date
    Sep 2002
    Posts
    7

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    I'm not sure whether this could help but might give it a shot since I had the same problems (with a twist).

    I got the error" Crypyographic error" - after renaming the deb log file (method1), but after renaming thw whole CatRoot2 folder, the installl just cruise...

    Below is what I post on a differnt post:

    So if anybody have similar problem here is the solution that worked for me.
    1. Go to Microsoft Knowlege base page and type" Failed to installed catalog file" , in Windows SP
    2. Search results will show tons of article/solution, but I picked the most appropriate one which is the fist one on th elist
    3. According to the article, the catalog files were corrupted so need to rename it as old, in this case deb.old in CatRoot2 directory under Windows/Systems32/CatRoot2
    4. Two methods either rename the deb log file or rename the whole CatRoot2 directory
    5. First method failed in my case - it says something about Cryptographic Service not active - as somenone posted in another post
    6. So try method 2 - rename the whole CatRoot2 to catroot.old. Close Windows Explorer.
    7. Install SPI - voila!...

    I think my system is a tad faster now.. Hope it helps...not responsible for any damage...
    :cheers:

  8. #8
    Join Date
    Sep 2002
    Posts
    4

    Default

    Great!!!
    Renamed the CatRoot2 folder to .old and the install went smoothly.

    Hope that the first restart of XP is an exception if you look at the bootup time.

    Thanks again semut9
    :cheers:

    (found a nice tweaker at http://kickme.to/fosi)

  9. #9
    Join Date
    Sep 2002
    Posts
    2

    Default

    :D

    Many thanks Semut9. Changed catroot2 to old worked great. No problems with bootup afterwards

  10. #10
    Join Date
    Sep 2002
    Posts
    3

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    Yep, it worked for me too! Thank you very much!

    Vitor

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