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Thread: Cant Boot to Windows

  1. #1
    Join Date
    Feb 2012
    Orange county

    Default Cant Boot to Windows

    When I turn on my Dell XPS 410 I can't get by a screen that says:

    Serial ATA AHCI BIOS Version iSrc 1.02.22 07062006
    Copyright © 2003-2006 Intel Corporation
    **this version supports only hard disk and CDROM drives**

    Controller bus#00, device#1f, function#02: 02 ports, 02 devices
    Port--00: hard disk, wdc wd2500js-75ncb3
    (this drive is controlled by the RAID BIOS)
    Port--01: CDROM, nec DVD+/-rw nd--3650A
    AHCI BIOS installed
    Intel® matrix storage manager option rom v6.0.0.1022 ICH8R
    Copyright© 2003-2006 intel corporation. All rights reserved.

    I have no idea what to do. Please help.

    Thank you

  2. #2
    Join Date
    Jul 2010

    Default Re: Cant Boot to Windows

    Have you been able to boot before?
    Get in BIOS and disable AHCI. Put HDD in IDE mode.

  3. #3
    Join Date
    Feb 2012
    Orange county

    Default Re: Cant Boot to Windows

    Ya I have had this computer for 4 years and never had a problem. I feel like it has to be some sort of virus.

    I can't get to safe mode and can't get past the screen I described in the op.

    Is it dangerous to perform the actions that you recommended and if not how do I do what you described?

    Thanks for your help

  4. #4
    profJim's Avatar
    profJim is offline Chief Munchkin + moderator
    Join Date
    Dec 2008
    Tacoma, WA. [USA]

    Default Re: Cant Boot to Windows

    Have you tried to call or email Dell tech support to see if they can walk you through the procedure?
    Dell might have a built-in recovery function that won't erase your saved data files.
    You might need to scan your computer for an MBR virus using a Linix live CD that has current virus scanning software.
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  5. #5
    Anderson321 is offline Junior Member
    Join Date
    Mar 2013
    United States

    Default Re: Cant Boot to Windows

    I just want to say you that you should go to your computer Bios setup and make the boot sequence option sure and select the CD/DVD as first boot device if you want to boot your computer directly and install the windows otherwise you should select the Hard Drive first in Boot sequence.........

    Last edited by Anderson321; 10-13-2013 at 06:48 PM.
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