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Thread: error 1606 cant do an install of norton




  1. #1
    Join Date
    Sep 2002
    Posts
    15

    Default

    i got win. xp pro..i tried to install norton antivirus and this error
    message came up...error 1606. could not access network
    location"::\documents and setting\all users\desktop".
    i also noticed that during a reinstall of win.xp pro over windows 98 it put "console 1" into a folder called user~ temp.@01,it had a subfolder called ".system "and a sub folder in this called "common administrative tools" then in there the console1, comsol1 is a common console document, im thinking this may have been moved during the re-install of win. xp pro to a differnt folder, but not sure if this is causing the error 1606 message to prevent install of norton..

    i
    went to symantec website and they said it is the
    installer , then i did the fix for it but it didnt work. the
    fix was
    To resolve this behavior, follow these steps.
    Click Start, and then click Run.
    In the Open box, type regedit, and then click OK.
    Locate and click (highlight) the following registry key:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersi
    on\Explorer\User Shell Folders
    In the right pane of the Registry Editor window, double-
    click Common Administrative Tools.
    In the Value data box of the Edit String dialog box that
    appears, type the following line, and then click OK:
    %ALLUSERSPROFILE%\Start Menu\Programs\Administrative Tools
    On the File menu, click Exit to quit Registry Editor.
    Restart the computer.
    this didnt fix it, what do i do now???

    .

  2. #2
    Join Date
    Aug 2002
    Location
    Ohio, USA
    Posts
    1,296

    Default

    Your typing has to be completly accurate in editing the registry. I would look for errors in the string you typed. MS site lists the same solution.

    http://support.microsoft.com/search/...;en-us;Q315352

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