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Thread: Kernel Power daily crashing issue - Need help

  1. #1
    Join Date
    Sep 2004

    Default Kernel Power daily crashing issue - Need help

    Hey guys,

    So I have a computer that seems to be crashing daily. I have encountered this before and managed to clean it up but the same error seems to persist, just gradually ramps up in frequency. At this point I'm not sure what else to try.

    It's nothing super fancy, We use it as a media computer.

    Apologies for the wall of text, hope this helps.

    Crash logs from event viewer:
    - System
    - Provider
    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
    EventID 41
    Version 2
    Level 1
    Task 63
    Opcode 0
    Keywords 0x8000000000000002
    - TimeCreated
    [ SystemTime] 2013-03-23T16:19:05.240810000Z
    EventRecordID 16254
    - Execution
    [ ProcessID] 4
    [ ThreadID] 8
    Channel System
    Computer Media-PC
    - Security
    [ UserID] S-1-5-18

    - EventData
    BugcheckCode 59
    BugcheckParameter1 0xc0000005
    BugcheckParameter2 0xfffff80002ec8b45
    BugcheckParameter3 0xfffff88008928610
    BugcheckParameter4 0x0
    SleepInProgress false
    PowerButtonTimestamp 0

    And the long Speccy report containing all useful information I'm sure...

    Operating System
    Microsoft Windows 7 Home Premium 64-bit SP1
    Intel Core i5 2500K @ 3.30GHz 38 C
    Sandy Bridge 32nm Technology
    8.00 GB Dual-Channel DDR3 @ 630MHz (9-9-9-24)
    Gigabyte Technology Co., Ltd. Z68A-D3H-B3 (Socket 1155) 29 C
    SAMSUNG ([email protected])
    Intel HD Graphics 3000
    Hard Drives
    119GB M4-CT128M4SSD2 ATA Device (SSD)
    466GB Western Digital WDC WD5001AALS-00L3B2 ATA Device (SATA) 30 C
    466GB Western Digital WDC WD5001AALS-00L3B2 ATA Device (SATA) 32 C
    Optical Drives
    TSSTcorp CDDVDW SH-S243D ATA Device
    ASUS Xonar DX Audio Device

    Running Adobe Acrobat Update Service
    Running Apple Mobile Device
    Running Application Experience
    Running AVG WatchDog
    Running AVGIDSAgent
    Running Background Intelligent Transfer Service
    Running Base Filtering Engine
    Running COM+ Event System
    Running COM+ System Application
    Running Computer Browser
    Running Cryptographic Services
    Running DCOM Server Process Launcher
    Running Desktop Window Manager Session Manager
    Running DHCP Client
    Running Distributed Link Tracking Client
    Running Distributed Transaction Coordinator
    Running DNS Client
    Running Function Discovery Provider Host
    Running Function Discovery Resource Publication
    Running Group Policy Client
    Running HomeGroup Listener
    Running HomeGroup Provider
    Running Human Interface Device Access
    Running Intel Management and Security Application Local Management Service
    Running Intel Management and Security Application User Notification Service
    Running iPod Service
    Running Multimedia Class Scheduler
    Running Network Connections
    Running Network List Service
    Running Network Location Awareness
    Running Network Store Interface Service
    Running Peer Name Resolution Protocol
    Running Peer Networking Grouping
    Running Peer Networking Identity Manager
    Running Plug and Play
    Running Power
    Running Print Spooler
    Running Program Compatibility Assistant Service
    Running Remote Procedure Call (RPC)
    Running RPC Endpoint Mapper
    Running Security Accounts Manager
    Running Security Center
    Running Server
    Running Shell Hardware Detection
    Running SSDP Discovery
    Running System Event Notification Service
    Running Task Scheduler
    Running TCP/IP NetBIOS Helper
    Running Themes
    Running User Profile Service
    Running vToolbarUpdater14.2.0
    Running Windows Audio
    Running Windows Audio Endpoint Builder
    Running Windows Event Log
    Running Windows Firewall
    Running Windows Font Cache Service
    Running Windows Management Instrumentation
    Running Windows Search
    Running Windows Update
    Running WMI Performance Adapter
    Running Workstation
    Stopped ActiveX Installer (AxInstSV)
    Stopped Adaptive Brightness
    Stopped Adobe Flash Player Update Service
    Stopped Application Identity
    Stopped Application Information
    Stopped Application Layer Gateway Service
    Stopped BitLocker Drive Encryption Service
    Stopped Block Level Backup Engine Service
    Stopped Bluetooth Support Service
    Stopped Bonjour Service
    Stopped Certificate Propagation
    Stopped CNG Key Isolation
    Stopped Credential Manager
    Stopped Diagnostic Policy Service
    Stopped Diagnostic Service Host
    Stopped Diagnostic System Host
    Stopped Disk Defragmenter
    Stopped Encrypting File System (EFS)
    Stopped Extensible Authentication Protocol
    Stopped Fax
    Stopped Health Key and Certificate Management
    Stopped IKE and AuthIP IPsec Keying Modules
    Stopped InstallDriver Table Manager
    Stopped Intel Content Protection HECI Service
    Stopped Interactive Services Detection
    Stopped Internet Connection Sharing (ICS)
    Stopped IP Helper
    Stopped IPsec Policy Agent
    Stopped KtmRm for Distributed Transaction Coordinator
    Stopped Link-Layer Topology Discovery Mapper
    Stopped Media Center Extender Service
    Stopped Microsoft .NET Framework NGEN v2.0.50727_X64
    Stopped Microsoft .NET Framework NGEN v2.0.50727_X86
    Stopped Microsoft .NET Framework NGEN v4.0.30319_X64
    Stopped Microsoft .NET Framework NGEN v4.0.30319_X86
    Stopped Microsoft iSCSI Initiator Service
    Stopped Microsoft Software Shadow Copy Provider
    Stopped Mozilla Maintenance Service
    Stopped Net.Tcp Port Sharing Service
    Stopped Netlogon
    Stopped Network Access Protection Agent
    Stopped Parental Controls
    Stopped Performance Counter DLL Host
    Stopped Performance Logs & Alerts
    Stopped PnP-X IP Bus Enumerator
    Stopped PNRP Machine Name Publication Service
    Stopped Portable Device Enumerator Service
    Stopped Problem Reports and Solutions Control Panel Support
    Stopped Protected Storage
    Stopped Quality Windows Audio Video Experience
    Stopped Remote Access Auto Connection Manager
    Stopped Remote Access Connection Manager
    Stopped Remote Desktop Configuration
    Stopped Remote Desktop Services
    Stopped Remote Procedure Call (RPC) Locator
    Stopped Remote Registry
    Stopped Routing and Remote Access
    Stopped Secondary Logon
    Stopped Secure Socket Tunneling Protocol Service
    Stopped Smart Card
    Stopped Smart Card Removal Policy
    Stopped SNMP Trap
    Stopped Software Protection
    Stopped SPP Notification Service
    Stopped Superfetch
    Stopped Tablet PC Input Service
    Stopped Telephony
    Stopped Thread Ordering Server
    Stopped TPM Base Services
    Stopped UPnP Device Host
    Stopped Virtual Disk
    Stopped Volume Shadow Copy
    Stopped WebClient
    Stopped Windows Activation Technologies Service
    Stopped Windows Backup
    Stopped Windows Biometric Service
    Stopped Windows CardSpace
    Stopped Windows Color System
    Stopped Windows Connect Now - Config Registrar
    Stopped Windows Defender
    Stopped Windows Driver Foundation - User-mode Driver Framework
    Stopped Windows Error Reporting Service
    Stopped Windows Event Collector
    Stopped Windows Image Acquisition (WIA)
    Stopped Windows Installer
    Stopped Windows Media Center Receiver Service
    Stopped Windows Media Center Scheduler Service
    Stopped Windows Media Player Network Sharing Service
    Stopped Windows Modules Installer
    Stopped Windows Presentation Foundation Font Cache
    Stopped Windows Remote Management (WS-Management)
    Stopped Windows Time
    Stopped WinHTTP Web Proxy Auto-Discovery Service
    Stopped Wired AutoConfig
    Stopped WLAN AutoConfig
    Stopped WWAN AutoConfig

  2. #2
    Join Date
    Nov 2012

    Default Re: Kernel Power daily crashing issue - Need help

    I'm lousy at reading dmp files.

    If the computer just up and out of the blue started this, from running fine for a time meaning not a new build, I'd be suspicious of out-dated drivers and or an old BIOS if you recently added any new hardware.
    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

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