Please report all spam threads, posts and suspicious members. We receive spam notifications and will take immediate action!
Page 1 of 3 123 LastLast
Results 1 to 10 of 22

Thread: Random Haswell BSOD Problems




  1. #1
    Join Date
    Jun 2011
    Location
    Indiana
    Posts
    22

    Angry Random Haswell BSOD Problems

    I have been getting a BSOD Error (Locale ID) 1033 recently and have the mini dump and XML information available (hopefully I link it correctly into the forum). When I check my event viewer I find something along the lines of a Kernel power issue. It states "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." I believe it is a power supply issue as I have had some stutter in my games at times followed by my screen going blank and nvidia control panel recovering from a kernel power failure (going off what I remember, not sure if that's what it stated). I have had my PSU for about 4 years now. Can anybody give me a second opinion or look through my mini-dump file to tell me what is wrong? All my hardware is running at stock factory speed and the system load at which it crashes seems to have no difference (whether or not what I'm doing is intensive, it crashed randomly).
    Attached Files Attached Files
    Last edited by 760slayer; 12-30-2013 at 05:40 PM. Reason: Pasted Incorrectly
    Microsoft Windows 7 Pro x64 (SP1) - OS
    Intel i5-4670k Processor - CPU
    MSI Z87-G45 - Motherboard (BIOS version 1.6)
    Kingston HyperX Blu PC3-12800 16GB (4x4GB) DDR3-1600MHz - RAM
    Antec TRUEPOWER QUATTRO 1000W - PSU
    MSI GTX770 N770 TF 2GD5/OC - GPU
    CM Storm Trooper Full Tower - Case
    ASUS VH238 23" 60Hz - Monitor

  2. #2
    profJim's Avatar
    profJim is online now Chief Munchkin + moderator
    Join Date
    Dec 2008
    Location
    Tacoma, WA. [USA]
    Posts
    7,811

    Default re: Random Haswell BSOD Problems

    Your problem might be due to using an older power supply that isn't fully compatible with Haswell computer systems.
    Can you borrow a recent good quality power supply to test with instead of using your four year old psu?

    Does your system immediately restart after a BSOD occurs?
    If yes, change the system setting so that your system will remain on the BSOD screen so that you can post a picture of the BSOD screen.
    Go to Control Panel --> System --> Advanced system settings --> click on the Advanced tab, click on Settings in the Startup and Recovery section and then uncheck the Automatically restart box in the System failure section. Don't allow the system settings to overwrite any existing dumps. Click OK when you are done and restart your system.

    The easiest way to start is when we know the stop or bug check code that looks similar to: 0x0000009F, sometimes abbreviated as 0x9F in this example.
    There will often be other useful information displayed in the BSOD screen.

    Download, install and run Resplendence Software - WhoCrashed, automatic crash dump analyzer freeware and upload the report in your next post.

    There are several other dump debugging programs that can also be used.
    Once I know the major BSOD bug check code, I can often do a web search using: bsod followed buy the specific 0x?? code.

    Sample WhoCrashed report:



    Sample BSOD screen:
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


  3. #3
    Join Date
    Jun 2011
    Location
    Indiana
    Posts
    22

    Default re: Random Haswell BSOD Problems

    Random Haswell BSOD Problems-whocrashed-jpg
    Hopefully I link that correctly, I don't visit the forums all too often. Anyhow my PSU not being officially Haswell ready was a concern for me before I even upgraded, but according to The big Haswell PSU compatibility list - The Tech Report - Page 1 my PSU is confirmed to work with the Haswell chips. I will link an image of the BSOD screen next time it occurs.
    Microsoft Windows 7 Pro x64 (SP1) - OS
    Intel i5-4670k Processor - CPU
    MSI Z87-G45 - Motherboard (BIOS version 1.6)
    Kingston HyperX Blu PC3-12800 16GB (4x4GB) DDR3-1600MHz - RAM
    Antec TRUEPOWER QUATTRO 1000W - PSU
    MSI GTX770 N770 TF 2GD5/OC - GPU
    CM Storm Trooper Full Tower - Case
    ASUS VH238 23" 60Hz - Monitor

  4. #4
    Join Date
    Jun 2011
    Location
    Indiana
    Posts
    22

    Default re: Random Haswell BSOD Problems

    So I had to leave the house for a few hours and decided to run a test. I set IntelBurnTest to run 15 cycles at a stress level of high and chose to have the results output to a log that I could check when I got back. I started the test before leaving home at 7:56PM, as of 8:05PM the test finished successfully according to the log. I walked in the door around 11PM and saw my computer frozen with a black screen, no BSOD but fully locked up, according to my LCD on my G510 keyboard it froze at 10:08PM. This would have given the system time to go into idle after the stress test, I think the CPU would have droped into its C7 state using much less power. It if makes a difference I only put my computer to sleep (I know this uses the C7 state) and it never has an issue waking from sleep, I rarely shutdown however I do restart from time to time just because. So it doesn't seem to make a difference whether the system is under load or not, seeing as it has also crash in games where I know the system is under a fairly intensive load. I still believe it is the PSU but I'm not sure whether it has anything to do with the Haswell C7 state or not.I haven't been able to get a capture of the BSOD screen to post yet, just giving some more info to see what others thoughts are.
    Microsoft Windows 7 Pro x64 (SP1) - OS
    Intel i5-4670k Processor - CPU
    MSI Z87-G45 - Motherboard (BIOS version 1.6)
    Kingston HyperX Blu PC3-12800 16GB (4x4GB) DDR3-1600MHz - RAM
    Antec TRUEPOWER QUATTRO 1000W - PSU
    MSI GTX770 N770 TF 2GD5/OC - GPU
    CM Storm Trooper Full Tower - Case
    ASUS VH238 23" 60Hz - Monitor

  5. #5
    Join Date
    Jun 2011
    Location
    Indiana
    Posts
    22

    Default re: Random Haswell BSOD Problems

    Random Haswell BSOD Problems-img_20131231_032939-jpg
    Here is a pic of my BSOD.
    Microsoft Windows 7 Pro x64 (SP1) - OS
    Intel i5-4670k Processor - CPU
    MSI Z87-G45 - Motherboard (BIOS version 1.6)
    Kingston HyperX Blu PC3-12800 16GB (4x4GB) DDR3-1600MHz - RAM
    Antec TRUEPOWER QUATTRO 1000W - PSU
    MSI GTX770 N770 TF 2GD5/OC - GPU
    CM Storm Trooper Full Tower - Case
    ASUS VH238 23" 60Hz - Monitor

  6. #6
    profJim's Avatar
    profJim is online now Chief Munchkin + moderator
    Join Date
    Dec 2008
    Location
    Tacoma, WA. [USA]
    Posts
    7,811

    Default re: Random Haswell BSOD Problems

    Oh happy days, multiple random BSODs:
    • 0x7E - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (from BSOD screen-shot)
    • 0x1E - KMODE EXCEPTION NOT HANDLED (2 reports on 12/30/w013 at 10:16:45 AM)
    • 0xD1 - DRIVER IRQ NOT LESS THAN OR EQUAL
    • 0x3B - SYSTEM SERVICE EXCEPTION

    Let's assume for now that your power supply is not part of the problem.
    I suspect that enabling some of the c-states might be the problem.
    Try disabling one c-state at a time, starting with the highest numbered c-state and re-test.
    This should be easier than testing your system with a different power supply.

    Some web searches that will provide additional information:
    • bsod ???? (where ???? is the bugcheck code number, using the 0x-- format)
    • bsod haswell c-state

    Windows 7 Help Forums is an excellent site and BSOD Help and Support - Windows 7 Help Forums is an excellent starting point.

    Some other programs that might provide additional useful information: Blue screen of death (STOP error) information in dump files.
    BlueScreenView v1.52
    Copyright (c) 2009 - 2013 Nir Sofer

    Related Utilities:
    • WinCrashReport - Displays a report about crashed Windows application.
    • WhatIsHang - Get information about Windows software that stopped responding (hang)
    • AppCrashView - View application crash information on Windows 7/Vista.
    • WhatInStartup - Enable/Disable/Delete the programs that run at Windows Startup.
    Last edited by profJim; 12-31-2013 at 05:44 PM.
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


  7. #7
    Join Date
    Nov 2012
    Location
    USA
    Posts
    2,675

    Default re: Random Haswell BSOD Problems

    Quote Originally Posted by 760slayer View Post
    I have been getting a BSOD Error (Locale ID) 1033 recently ......
    Recently, as in the system was running fine prior? Or it's a new build?

    Also, your 16GB(4x4GB) HyperX Blu. Since I can't locate a 4x4GB kit, is it actually comprised of two 8GB(2x4GB) kits?

    XMP in the BIOS or have you set their timings manually?

    Have you recently flashed to a newer/updated motherboard BIOS revision?

    Quote Originally Posted by profJim View Post
    Oh happy days, multiple random BSODs:
    • 0x7E - SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (from BSOD screen-shot)
    • 0x1E - KMODE EXCEPTION NOT HANDLED (2 reports on 12/30/w013 at 10:16:45 AM)
    • 0xD1 - DRIVER IRQ NOT LESS THAN OR EQUAL
    • 0x3B - SYSTEM SERVICE EXCEPTION
    #1 - Please, when seeking help, enter the make and model of ALL parts that your system is comprised of in your Signature, or at least the model #'s in your System Specs, then "Save' it.
    ____If you are overclocking, underclocking, or undervolting any parts, informing us of this and their values would prove beneficial in helping you.

    #2 - G.Skill RAM Configurator for your boardSamsung Memory for your boardLatest AMD Chipset Drivers/WindowsLatest AMD Graphics Drivers/WindowsLatest Intel Drivers

    #3 - Please use the eXtreme Outer Vision Power Supply Calculator found HERE to determine if it might be your PSU at issue.
    ____Consider your PSU to be the foundation from which all else is built upon. Anything built upon a weak foundation is poorly built.

  8. #8
    Join Date
    Jun 2011
    Location
    Indiana
    Posts
    22

    Default re: Random Haswell BSOD Problems

    Recently had been within the last month or so, variable. I seem to have solved my issue over at the forum on the Microsoft Community. It was a driver issue and had nothing to do with my PSU, yet I still have my doubt about how long my PSU has left. Just in case your still wondering the model of my RAM kit was KHX1600C9D3K4/16GX. I never enabled any C-states other than what the MB-BIOS initially has enabled. XMP was enabled and I had just flashed my BIOS with an update a few days ago. As I said my problem has been solved. I could be wrong and maybe my system just hasn't decided to surprise me with another blue screen yet, but it has seems to be stable since my last post. For the record I know my PSU it major overkill for my components. I bought it back four years ago when it was pushing much different hardware and at the time I didn't know what I needed. I really only need a good 600W PSU, but I've already got this, until it goes out at-least. Unless there is a reason to change anything else I believe my system is up and running as it should once again, thanks for the help guys.
    Last edited by 760slayer; 01-03-2014 at 01:06 AM.
    Microsoft Windows 7 Pro x64 (SP1) - OS
    Intel i5-4670k Processor - CPU
    MSI Z87-G45 - Motherboard (BIOS version 1.6)
    Kingston HyperX Blu PC3-12800 16GB (4x4GB) DDR3-1600MHz - RAM
    Antec TRUEPOWER QUATTRO 1000W - PSU
    MSI GTX770 N770 TF 2GD5/OC - GPU
    CM Storm Trooper Full Tower - Case
    ASUS VH238 23" 60Hz - Monitor

  9. #9
    profJim's Avatar
    profJim is online now Chief Munchkin + moderator
    Join Date
    Dec 2008
    Location
    Tacoma, WA. [USA]
    Posts
    7,811

    Thumbs up re: Random Haswell BSOD Problems

    You're welcome, glad to hear that your BSOD problem seems to be fixed.
    It's amazing how providing detailed information and letting BSOD experts look over the information helps to quickly solve the problem.

    I think that your psu is highly rated and should have several more years of useful life left in it.
    eXtreme Power Supply Calculator is a very useful site to determine the proper power output level for your system and the RealHardTechX PSU Review Database site can help you find information about who really made your psu model and they provide psu review links to some of the best psu review sites.

    If you want, I can change the thread title to Random Haswell BSOD Problems (or something similar) that better describes the problem.
    The BSOD 1033 part of thread title has no meaning.

    Thanks for the update.
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


  10. #10
    Join Date
    Jun 2011
    Location
    Indiana
    Posts
    22

    Default re: Random Haswell BSOD Problems

    Go ahead and change the title of the thread, it may help somebody else find it easier if they run into the same issue. I'm always happy posting here, I always get a quick response that makes for a quick resolution.
    Microsoft Windows 7 Pro x64 (SP1) - OS
    Intel i5-4670k Processor - CPU
    MSI Z87-G45 - Motherboard (BIOS version 1.6)
    Kingston HyperX Blu PC3-12800 16GB (4x4GB) DDR3-1600MHz - RAM
    Antec TRUEPOWER QUATTRO 1000W - PSU
    MSI GTX770 N770 TF 2GD5/OC - GPU
    CM Storm Trooper Full Tower - Case
    ASUS VH238 23" 60Hz - Monitor

Page 1 of 3 123 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •